¨ Production process rigidly controlled
¨ Attention to detail
¨ Dedicated Customer Service function
¨ Daily production meetings to ensure client priorities met
¨ Off-line LCP bag and bundle process
¨ Production in ranges of 500 with operator sign offs
¨ Multiple cross checks of jobs by all departments
¨ Thorough staff training
¨ Continuity of core staff
¨ In-House hardware maintenance of computers and printers
¨ In-House software program support and R & D
¨ Staff pride in a job well-done
¨ Nothing is left to chance
¨ Large In-House Hardware Maintenance Department:
à Computer Maintenance
à Laser Printer Maintenance
à Re-Manufacturing of Laser Toner Cartridges
¨ In-House Software Services Department:
à Immediate Program Support